Policies

If you have any questions or need to make a cancelation. Please give us a call at (360) 376-3411

2-3 hour Kayak Tours

(Point Doughty Kayak Tour, Rosario Coastal Tour, Sunset Tour & Bioluminescent Tour)


2 or more weeks before departure: full refund aside from $15 processing fee

2 weeks to 72 Hours before departure: 85% refund

Within 72 of departure: non-refundable unless we can resell your tickets


Sucia Trips

(Sucia Kayak Tour, Sucia Water Taxi, Sucia Kayak Rentals)

 

2 or more weeks before departure: full refund aside from $15 processing fee

2 weeks to 1 week before departure: 85% refund

Within 1 week of departure: non-refundable unless we can resell your tickets

 

E-Bike & Kayak Rentals

(Rosario Kayak Rentals, Rosario E-Bike Rentals, Ferry Landing E-bike Rentals, Kayak Deliveries, E-Bike Deliveries)

 

More than 24 hours before rental: 90% refund

Within 24 hours of rental: non-refundable

 

Moped Rentals

(Rosario Moped Rentals, Eastsound Moped Rentals)

 

More than 48 hours before rental: 90% refund

48-24 hours before rental: 50% refund

Within 24 hours of rental: non-refundable

 

 

Reservation Transfer Requests

(All Reservations)

 

More than 72 hours before departure: adjustments made free of cost, subject to availability

Within 72 hours of departure: no adjustments can be made

 

Cancelations Made by Orcas Wild

(All Reservations)

 

While uncommon, Orcas Wild reserves the right to cancel any tour or rental. This could be because of unsafe weather or tour guest minimums not being reached. If this happens, guests are given the option to reschedule for a better date. If they cannot reschedule, they are given a full refund including the processing fee.